We want to make Majestic the only place people think about when they want to buy wine. And our job is to help customers discover and buy wines that they will love!
How we do it
Through our team of expert customer champions
Our people are our greatest asset. They deliver exceptional service and that’s why our customers keep coming back. We give them some of the best training and development in the industry to further their passion, and they can’t wait to share it and explore the world of wine with our customers.
By delivering an exceptional experience
Our focus is on enabling Majestic customers to have a fantastic experience with us, anytime, anywhere, and to really be their favourite place to shop.
By having the most diverse and interesting range
As the UK’s largest wine specialist, our range is unique, innovative and diverse, offering the best quality and value for our customers. We look for wines with real character, and stories behind them that excite our customers and our people.
And through a stellar support team
We’re constantly working to find better ways to run our operation, and make delighting our customers as easy as possible. Our Support Centre is focused on delivering simplicity, and getting things right for our customers and retail colleagues.
Our ways of working
We achieve all that by living our ways of working every day:
Have a look around our York store
A bit of history
A busy year, but in a nutshell we acquired Naked
Wines, creating an international, multi-channel
specialist wine retailing group, of which Rowan
Gormley was appointed as CEO. And we launched
our app myMajestic, removed the 6 bottle minimum
purchase and introduced new simpler pricing.
Sales pass £200m, we opened our 150th store, and we
acquired the fine wine specialists Lay & Wheeler.
We went public, floating on the AIM
Our 200th store opens, and a new website is launched.
We go live on the web. Majestic.co.uk is launched.
Majestic is born, with one store in London’s