An exciting sales opportunity to join the UK's largest wine specialist in a dynamic sales role within the wine industry.
Majestic Commercial, our On-Trade division of Majestic Wine, are recruiting a Key Account Manager to cover regions across the UK
The Role:
Reporting into the Head of Key Accounts the Key Account Manager role will involve working with Commercial's largest and most high profile customers. They are also Commercials most demanding and complex accounts, requiring a sophisticated, tailored approach to account management. The challenge is both to ensure that they run like clockwork from an operational point of view, but also to understand their business inside out and work with them as part of a strategic business partnership.
Job Specifics:
Contract Type: Permanent
Location: Remote
Reporting to: Head of Key Accounts
Key Responsibilities:
Securing and contracting a minimum of £360k worth of New business per annum.
Support all key accounts both from menu development, orders supporting on match days if needed, acting as a trusted advisor and key point of contact. Some weekend and evening work will be involved, and flexibility to work around key client’s events is essential.
Maintain a strategic account management approach, understanding the customer’s business inside out, managing expectations effectively, problem-solving and consistently delivering over and above their requirements. At the same time, use your commercial abilities to negotiate win-win solutions for both the customer and Majestic.
Manage the smooth running of accounts including accurate statementing and the management of prices, margins and service levels in relation to contractual commitments.
A hands on approach to Account Management with clear self ownership.
Provide and organise training sessions & educational support to customer teams to optimise the end-consumer experience.
Assist the customer in accurate forecasting and stock control to ensure optimum availability during events and with ongoing stock requirements.
Proactively identify potential operational issues, advising and troubleshooting as necessary to ensure the best outcome for the customer and Majestic.
Complete target criteria for account management, ensuring KPIs are met while consistently presenting Majestic Commercial as a credible, professional and reliable partner.
Facilitate relationships between suppliers & accounts through agreed process.
Maintain an active sales pipeline with a minimum value of £1 million, reviewed quarterly in collaboration with the Head of Key Accounts. This includes tracking both wins and losses to inform a focused, data-driven strategy aimed at improving conversion rates and overall sales effectiveness.
Developing menus with customers that improve cash margin and sales in current account base.
Possess a deep understanding of our Key Agency and Priority Partner brands, with a strong focus on driving sales through these partnerships.
Knowledge & Skills Required:
In-depth knowledge of the on-trade is essential.
2+ years of experience in the wine industry
WSET Level 2 Qualified. WSET Level 3 or Diploma Level is desirable
The successful candidate will be analytical and numerate with good attention to detail.
The role requires a motivated self-starter with a proven track record of exceeding targets, the drive to provide best-in-class service and a passion for our products.
Strong communication and persuasive skills are essential for this role.
You will have strong relationship building skills and be highly articulate and proactive, able to think strategically, deliver complex messages and manage expectations effectively.
Computer literate with a working knowledge of Word and Excel. Experience with G-suite would also be an advantage.
Excellent communication and presentation skills
Proven experience in delivering training sessions
Strong knowledge of wine and the wine industry
Ability to work independently and manage time effectively
Strong commercial acumen, with the ability to identify and pursue sales opportunities.
Passion for providing exceptional customer service
Flexibility to work weekends and evenings
What's in it for you:
A competitive salary & performance related bonus
Up to 20% Staff Discount
33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
Life Assurance (Worth x3 times your annual salary)
A contributory Company Pension Plan
Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Fantastic incentives that take you around the world to explore our different vineyards.
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
Company maternity, paternity and adoption leave after 26 weeks
Long service rewards.
Company sick pay scheme
We look forward to receiving your application!
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
No Agencies Please - We thank you for your interest in working with Majestic Wine, however, we have a PSL who will be supporting us if needed. We will not pay fees or acknowledge any CV's supplied to Majestic Wine unless you have been briefed on the role by a member of our Talent Team.