Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Senior Supply Chain Analyst, you will partner closely with the Merchandising Planning Manager to deliver sales targets and maintain optimal product availability across all category levels. Your core focus will be on managing allocation and replenishment strategies to ensure efficient stock flow, minimize gaps, and support timely purchase order execution. In this role, you’ll serve as a subject matter expert, using your analytical expertise to drive performance, exceed KPIs, and provide insights that inform decision-making across key functions, including Merchandising, Buying, and Retail/Commercial teams.
Job Specifics:
Contract Type: Permanent
Location: Watford*
Department: Supply Chain
Reporting to: Merhcandising Planning Manager
Our Head Office is based in Watford, just 20 minutes from London Euston. From Watford Junction, we are a 15-minute walk to our Head Office*
*We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week.
Key Responsibilities:
Category Ownership & Planning:
Work with the MPMgr to take responsibility for your category's supply, ensuring alignment with sales, availability, and stock cover targets.
Maintain store stock levels in line with service level requirements and category Open-to-Buy (OTB) guidelines.
Stock Management & Replenishment:
Manage the allocation and replenishment of stock to ensure availability is on target and reflective of sales and stock cover objectives.
Raise Purchase Orders for all products within defined lead times and economic order quantities.
Performance Management & KPI Achievement:
Exceed KPIs for stock and stock cover days, aligning with the sales plan and supporting overall supply chain goals.
Drive continuous process improvements to meet availability targets and store service levels by product.
Collaboration & Cross-Department Coordination:
Act as the supply chain subject matter expert within the wider Merchandising team, sharing knowledge and providing guidance.
Work closely with Buying, Retail, and Commercial teams to ensure alignment and to deliver the sales plan and stock cover targets.
Lead stock and availability updates for your category in Category meetings with the MPMgr.
Promotions & Campaigns:
Ensure product availability for promotional campaigns by managing appropriate stock levels and order processes to support planned sales.
Contribute to achieving stock reductions required for successful trading and stock replenishment
Supplier Relationship & Data Management:
Capture and validate data for supplier performance discussions.
Use advanced Excel skills to analyze large data sets and derive actionable insights to optimise stock levels and availability.
Build and maintain strong supplier relationships by managing commitments fairly and in line with the company performance expectations across all channels.
Proactively address supply chain issues, working closely with suppliers to ensure timely product availability.
Critical Path Management:
Manage critical paths to ensure product is delivered on time, with stock in-store or online as planned.
Track and address risks that could affect availability and ensure smooth product flow to meet key deadlines.
Project Ownership & Sales-Driven Focus:
Take ownership of key projects (e.g., top 50 stores availability) to directly drive sales performance.
Collaborate with cross-functional teams to improve stock availability in strategic areas.
Communication & Problem-Solving:
Provide timely communication to internal teams regarding supply chain execution, particularly around promotional events.
Quickly solve supply chain challenges, especially under time-sensitive conditions, to maintain operational efficiency.
Resolve Freshdesk tickets promptly to ensure smooth operations.
Continuous Improvement:
Identify, recommend, and implement process improvements to enhance stock availability, service levels, and overall supply chain efficiency.
Adapt to the dynamic, fast-paced retail environment to meet evolving business needs.
*Key Skills & Experience: *
End-to-End Supply Chain Understanding: Comprehensive knowledge of supply chain processes, with the ability to share expertise and guide others.
Coaching & Influence: As a member of the wider Merchandising team, you will coach and influence others, acting as the supply chain subject matter expert for your category.
Data Analysis: Strong ability to analyze large data sets and identify the correct actions to drive results.
Multitasking in a Fast-Paced Environment: Capable of managing multiple tasks effectively and thriving in a fast-paced, proactive setting.
Performance-Driven: Able to exceed KPIs within your category while supporting broader supply chain targets.
Customer-Centric: A customer champion with strong customer service skills.
Problem-Solving: A key problem solver, able to think quickly and make decisions under time-sensitive deadlines.
Analytical & Practical Skills: Exceptional analytical skills paired with a practical, solution-focused approach to problem-solving.
Clear Communication: Articulate and persuasive, with the ability to explain complex data and ideas to key stakeholders.
Advanced Excel Skills: Proficient in Excel, including the use of complex formulas for data analysis.
Rewards & Benefits:
* A competitive salary & performance related bonus
* Up to 20% Staff Discount
* 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
* Life Assurance (Worth 3 times your annual salary)
* A contributory Company Pension Plan
* Career development opportunities
* Free parking on site with electric charging points
* Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line
* Company maternity, paternity and adoption leave after 26 weeks
* Long service rewards
We look forward to receiving your application!
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.