If you're experienced in credit control and seeking a new challenge with a leading retailer, this is your next step!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. The Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.
Role Purpose
Reporting to the Credit Control Supervisor of Majestic Wine, based in the support centre in Watford, this role is process oriented
Job Specifics:
● Contract Type: Full Time (37.5 hours per week)
● Location: Watford - Our Head Office is based in Watford, our Head Office is 15- minute walk from Watford Junction station.
We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week
Key Accountabilities and Responsibilities
- Timely management of cash collection, in line with agreed targets
- Building relationships with customers, stores and Commercial teams
- Ensuring that remittance advices are received to appropriately allocate sales receipts
- Assisting stores where necessary in resolving queries
- Ensure that debts are monitored and chased to minimise the risk of non-collection
- Resolving and escalating where necessary old balance/ allocation queries.
- Credit Risk Assessment – (training will be provided)
- Managing accounts through any legal action
Knowledge & Skills Required:
- At least 2 years of credit control experience (ideally in retail but not compulsory)
- Strong Excel skills and Microsoft Office programmes
- Some form of EPOS systems
- Barclays Internet Banking system experience(ideal but not essential)
- Experian system experience (ideal but not essential)
- Good organisation skills and ability to prioritise workload
- Able to work under pressure and to strict deadlines
- Excellent communication skills (written and oral)
- Willingness to learn and develop, as all the processes are relatively new and under review for continuous improvements.
What's in it for you:
- A competitive salary & performance related bonus
- Up to 20% Staff Discount
- 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
- Life Assurance (Worth 2 times your annual salary)
- A contributory Company Pension Plan
- Career development opportunities
- Free parking on site with electric charging points
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line
- Company maternity, paternity and adoption leave after 26 weeks
- Long service rewards