Head of Sales - Nationals

Discipline: Commercial
Job type: Permanent
Job ref: 009542
Published: 7 months ago

We have an exciting opportunity for a Head of National Sales to join the UK’s largest specialist wine retailer!


The Role:


Reporting into General Manager role will involve working with Commercial's largest and most high profile customers as well as growing our customer base in the traditional National On-Trade Sector. Aside from commercials most demanding and complex accounts, requiring a sophisticated, tailored approach to account management we are looking for a Hotels On-Trade specialist to help us grow and develop in this sector. The candidate will have an in depth knowledge of the Hotel sector with a black book of key contacts.


Key Responsibilities:

  • New business acquisitions in the hotel sector
  • Provide training sessions & educational support to customer teams to optimise the end-consumer experience.
  • Support all National accounts both from the office and on-site events, acting as a trusted advisor and key point of contact. Some weekend and evening work will be involved, and flexibility to work around key client’s events is essential.
  • Manage the smooth running of accounts including accurate statementing and the management of prices, margins and service levels in relation to contractual commitments.
  • Assist the customer inaccurate forecasting and stock control to ensure optimum availability during events and with ongoing stock requirements.
  • Proactively identify potential operational issues, advising and troubleshooting as necessary to ensure the best outcome for the customer and Majestic.
  • Complete target criteria for account management, ensuring KPIs are met while consistently presenting Majestic Commercial as a credible, professional and reliable partner.
  • Maintain a strategic account management approach, understanding the customer’s business inside out, managing expectations effectively, problem-solving and consistently delivering over and above their requirements. At the same time, use your commercial abilities to negotiate win-win solutions for both the customer and Majestic.
  • Facilitate relationships between suppliers & accounts

Knowledge & Skills Required:

  • In-depth knowledge of the on-trade is essential (Hotels, Pub, Restaurant)

  • WSET Qualified

  • The successful candidate will be analytical and numerate with good attention to detail.

  • The role requires a motivated self-starter with a proven track record of exceeding targets, the drive to provide best-in-class service and a passion for our products.

  • Strong communication and persuasive skills are essential for this role.

  • You will have strong relationship building skills and be highly articulate and proactive, able to think strategically, deliver complex messages and manage expectations effectively.

  • Computer literate with a working knowledge of Word and Excel. Experience with G-suite would also be an advantage.

Job Specifics:

  • Contract Type: Permanent

  • Location: Watford Support Centre/Field Based

We look forward to receiving your application! Together we are Majestic! #TWAM