Ecommerce Assistant

Location Watford
Discipline: Support Centre
Job type: Permanent
Job ref: 015603
Published: 5 days ago

We have an exciting opportunity for an Ecommerce Assistant to join the UK’s largest specialist wine retailer!


The Role:

As an Ecommerce assistant at Majestic Wine you will be responsible for ensuring day to day maintenance of, meeting trading objectives and business strategy. Ensuring the accuracy and smooth execution of all products and merchandising online and supporting the Ecommerce Executive and Ecommerce Trading Manager in their roles.


Key Responsibilities:

  •  Manage product data to ensure all products are launched and maintained on site in a timely manner with imagery, descriptions, attributes and onsite categorisation.
  •  Action all merchandising tasks (rankings, recommendations) onsite to fully support the weekly trade plan in order to achieve sales and GP targets.
  •  Creating and managing all categories across the site, ensuring all products are categorised correctly. 
  •  Execute the weekly and monthly content changes to ensure the site is fully updated with current offers and pricing. 
  •  Conduct daily site checks and responsible for the daily merchandising across the category listing pages to better trade the site. 
  •  Maintain stock reports and work alongside Supply Chain to maintain strong onsite availability. 
  •  Support on reporting of weekly & monthly trade performance to the wider Ecom team.
  •  Respond to all Online Helpdesk queries within SLA. 
  •  Support with UAT for website development releases. 
  •  Manage the publication of weekly blog posts. 
  •  Work closely with the Buying team and Trade Planning to manage our Paid Media activity online. 
  •  Maintain the mixed case proposition onsite. 
  •  Support the subscription proposition online with launch updates. 
  •  Ensure smooth launch of new stores online.

Knowledge & Skills Required:

  • Excellent administrative, multi-tasking and organisational skills, with strong attention to detail. 
  • A team player, who is self-motivated, proactive and flexible to change. 
  • A self-starter, who will take initiative and be proactive. 
  • Excellent interpersonal skills with an ability to communicate to all levels of the business. 
  • Experience with Google Drive and Excel preferred. 
  • Knowledge of wine preferred

What's in it for you:

  • A competitive salary & performance related bonus

  • Up to 20% Staff Discount

  • 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme

  • Life Assurance 

  • A contributory Company Pension Plan

  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

  • Fantastic incentives that take you around the world to explore our different vineyards.

  • Free parking on site with electric charging points

  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

  • Company maternity, paternity and adoption leave after 26 weeks

  • Long service rewards.

  • Company sick pay scheme

Job Specifics:

  • Contract Type: Permanent

  • Location: Our Head Office is based in Watford, just 20 minutes from London Euston. From Watford Junction, we are a 15-minute walk to our Head Office.

We are proud to offer a new Agile Working Policy for Support Centre colleagues; a blend of office and home working which will include a number of days working at the Majestic Office


We look forward to receiving your application! Together we are Majestic! #TWAM


On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview