Our head office, which we call the Support Centre, is where we support our store
colleagues, ensuring they have everything they need to provide a five-star shopping experience like no other.
Each team here in Watford works together to find better ways to run Majestic Wine. This is through improving our wide range of products, creating engaging marketing materials to help our customers discover more, providing different ways for our staff to progress in their careers, updating the website and much more.
We are on the lookout for the most skilled people to join us.
Meet our teams
Our multi-award-winning buying team is always on the hunt for fascinating products to improve our ever-increasing range.
This team works closely with our buyers to make sure we've got the right product at the right time. The strategy behind our sales plan.
The brains behind our promotional plan. Rosé before the August bank holiday? Rioja in December? This is all down to our trade planning team.
This team makes sure our website, search engine optimisation and social media channels are working at their best.
Supply Chain & Logistics
There's a lot of moving parts behind the scenes at Majestic. This team keeps them all ticking over to make sure our customers get their drinks.
We also sell beers, wines and spirits to businesses. And our commercial team also helps them to drive more profit through their wine lists.
This team delivers the stories behind our products in the right format, with the right message and at the right time for our customers. This includes the CRM, production and subscription sub-teams.
This team is those on the inside dedicated to supporting our store colleagues. This is through delivering prompt, vital messaging, solving complex customer queries and more.
Customer Contact Centre
Delivering five-star customer experience over the phone and via email, going the extra mile to ensure our customers have a seamless shopping experience.
This team provides and supports all hardware and software for the entire business. This includes everything from laptops to EPOS systems.
This department keeps Majestic financially strong. Everyone who works on the team is offered the opportunity to study towards CIMA or ACCA qualifications.
Our property team is dedicated to delivering the best customer experience through slick renovations and discovering new sites.
Training and Development
You'll trial new systems and processes and feedback on their effectiveness. This allows the business to get a feel for how new approaches work with stores and customers.
You'll also have opportunities to access the Apprenticeship Levy for external training, certification and qualifications – furthering your progression to the next level.
- An enhanced bonus plan, exclusive to Partners.
- Priority access to tasting panels and supplier tastings.
- Up to 20% staff discount when shopping online and in store.
- Store bonus schemes – earn more on top of your salary.
- The opportunity to travel around the world and see beautiful vineyards through store incentives.
- 29 days holiday, including public and bank holidays.
- A contributory company pension plan.
- Life assurance worth three times your annual salary.
- Career development opportunities.
- Uniform provided.