Campbell Armer
Joined: April 1992
Career path: Trainee Manager at Barnet & Muswell Hill, Assistant Manager at Barnet, Muswell Hill & Wanstead, Manager at Bletchley, Muswell Hill & St Johns Wood
Winner of Off Licence News 'Store Manager of the Year, 2006'
Campbell Armer
Manager, St John's Wood
- You've been with Majestic quite a while. Why have you stayed so long?
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Loads of reasons – but one of the main ones is because of all the opportunities that have come along. For instance, I'm now heavily involved in training and developing new staff which I really enjoy. I help run training courses at Head Office including the manual handling course – I meet everyone who joins the company that way. And of course I also do a lot of on-the-job training day to day. It's really satisfying to know that many of the Assistant Managers and Managers in other stores have worked in my team.
- What else keeps you interested?
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Well I've been to some amazing places and met loads of people, thanks to some of our suppliers. I have been able to visit a variety of different countries, meeting wine-makers and staying at vineyards. I also still get a real buzz out of making good strong recommendations to customers and getting repeat business as a result. It makes a huge difference to know you're selling something people want, rather than need.
- You were in retail before you joined Majestic?
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Yes, I did a few different things. I started an arts degree but decided it wasn't for me, so left university and worked as a civil servant for two years. From there I went into retail and sold musical instruments for five years. After that I joined Majestic. What appealed was the opportunity to sell something quite specialised and to work in an environment where you're paid to do what you enjoy. At the time I didn't really have any expectations beyond that, but the more time I spent working with other like-minded, enthusiastic people, the more fulfilling it became.
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